Why RemotePC HelpDesk is better: RemotePC HelpDesk LogMeIn Rescue
Free-trial 30-day free trial 14-day free trial
PricingOn-demand remote support at
$499.50/year $49.95 for the first year for unlimited technicians
The base plan is available at a discounted annual price of $1,299.00
Performance right
Provides near-real-time response at most locations
Slower than RemotePC HelpDesk #
Pay per technician right
Create unlimited technician accounts within your account at no additional cost
Every 'seat' or active technician account over the subscribed plan is billed at $1,299 / seat
Connect via web right
Connect to customers computer from your web browser, without any software installation
The Technician Console can be run in a web browser only on Windows computer and requires installing a software client on technician computer
Video chat right
Interact with customers using video or text chat
Customers need to install Rescue Lens app on their mobile devices and configure remote session, to stream live video to technician
Multiple concurrent sessions right
Technicians can attend to multiple support requests simultaneously
Technicians can maintain 10 active sessions at a time

Get 90%* OFF on RemotePC HelpDesk

* The 90% offer is applicable for the first year only. You need to provide proof of your LogMeIn Rescue account.

# Performance results are based on feedback from internal tests and professional reviews.